OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
179 ratings and 42 comments received in the last 90 days.
30 November 2021
Very spacious showroom. Not rushed and all staff helpful. Dealt mostly with Josh Yates when buying but Freddie helped me with the set up as I was having problems with it being a bit of a dinosaur. A good experience all round
30 November 2021
Great deal. Arrived ahead of advised timescale and fantastic handover. Thank you
21 November 2021
Very pleasant experience from initial visit to handover
17 November 2021
all fine, Jake TImpson did a good job
30 October 2021
Very helpful Sales Executive who was a pleasure to deal with and tried hard to keep me informed of progress toward delivery in what is clearly a dynamic time.
30 October 2021
Very friendly, professional and helpful staff
26 October 2021
Likeable, knowledgeable and approachable sales staff
23 October 2021
Jake Timpson, who helped us through the process was very proactive, friendly, and professional.
19 October 2021
Good service
29 December 2021
Fault efficiently resolved
21 December 2021
The reception assistant was exceptional polite welcoming and efficient.
20 December 2021
very experienced staff
18 December 2021
Service carried out in expected time, reasonable price.
06 December 2021
The Winter Service was carried out quickly and it was a comfort to know the car was prepared for any cold weather to come.
03 December 2021
Because I trust your staff when I deal with you at Wallisdown.
01 December 2021
Polite receptionist and skilful engineers.
27 November 2021
It was all positive
24 November 2021
Once booked the service went smoothly
23 November 2021
Polite, knowledgeable and friendly
18 December 2021
Very pleasant experience