OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
291 ratings and 132 comments received in the last 90 days.
03 October 2024
Liked the way I was not pressured into buying the car straight away, had plenty of time to make a decision.
02 October 2024
Chris was helpful and went out of his way to help
02 October 2024
Chris Roffe and the Sales Manager were extremely helpful and friendly
30 September 2024
Jade was great at keeping me updated
29 September 2024
Nice people to work
20 September 2024
Easy procedure for purchase. Excellent delivery period. Pollite and knowledgeable sales team.
17 September 2024
He is an asset to your company, a caring and delightful person. He helped me a great deal and I am very grateful
16 September 2024
Excellent service all round.
16 September 2024
Follow up service also good.
05 October 2024
Asked if I wanted car cleaned, but when I collected not done and in fact was more dirty than when dropped off, looks like it had been driven through the huge puddle at the entrance to the car park..
03 October 2024
Danny (service advisor) was absolutely brilliant. Gave excellent customer care, with introductory text, regular updates and all work completed on time. Very friendly manner whilst also professional and efficient, very impressed.
03 October 2024
Cannot fault in any way. Excellent Service received.
03 October 2024
Danny was great Service rep, courtesy car arranged was very pleasing choice and my car was back with me in a timely manner
03 October 2024
Really helpful staff.
02 October 2024
See above.
02 October 2024
As my 1 st answer.
02 October 2024
Easy to book online and when I arrived everyone there were friendly and helpful
01 October 2024
Happy with the whole process. Reis is excellent
01 October 2024
The car was ready within the agreed timescale and I even got the wiper blades and key battery replaced for free!
06 October 2024
As before. Super quick and kept updated every day.