Meet the team

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Adam Maher

New Car Sales Manager

Rob Butler

Used Car Sales Manager

Martin Upshall

Business Manager

Cassius Newton

Sales Executive & Motability Specialist

Andres Lopez Londono

Sales Executive & Motability Specialist

Paul Best

Sales Executive & Motability Specialist

Peter Falconer

Sales Executive & Motability Specialist

Alex Sanders

Sales Executive

Verity Butler

Sales Executive

Anthony Phelan

Sales Executive

Callum Holland

Sales Executive

Kevin O'Brien

Sales Executive

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

the virus makes things difficult; you responded well.

Service

Done quicker than anticipated which is appreciated

Service

Keiron Lamb - consistently excellent service and over and above what was required.

Service

Very good, efficient and friendly service, especially in the circumstances of the Coronavirus pandemic.

Service

Lovely people, very polite and efficient

Service

Courteous and friendly staff despite the covid restrictions required.

Service

All good

Service

Everything went so smoothly.

Service

All work done well and great service

Service

Fast, efficient and high level customer service

Service

The main service Attendant did everything I ask for in a very profession & courteous manner.

Service

MOT carried out resulting in a failure due to needing new tyres but booking a retest was easy. I waited on site for the retest to be carried out which only took around 15 mins.

Service

Excellent service

Service

Always well looked after

Service

Excellent care and attention to detail

Service

I'm just satisfied, that's it!

Service

Prompt service . Staff exemplary.

Service

Both Service and MOT was handled very well

Service

Everything done as required.

Service

All staff very polite and helpful

Service

Everything was done in a timely and efficient fashion, including the extra measures because of the pandemic.

Service

Once contact was finally established, the service provided was very good. Appointment times work well and social distancing effective at all times.

Service

Efficient and easy

Service

Service was performed at the arranged time. Courteous reception advisor service. Work completed on time.

Service

I have always been very happy with business between us

Service

Easy to arrange the time and everything done to cost and time

Service

Efficient, good communication, friendly staff.

Service

All completed within time & as promised

Service

Allowing for the general interruption to life of recent times, Marshall's have obviously tried to get their show on the road and the staff appear resilient.

Service

Missing star down to time span. Chose to wait for the MOT, not my wisest decision. Everything else perfect.

Service

They did exactly what I expected, as usual

Service

It was really well organised to ensure staff & customers could stay safe! Thank you to all the staff for going in and working when it is a stressful time to be in work. Also thank you to Guy for working throughout and calling customers back!

Service

Despite the interruption of the Covid 19 virus I was kept informed along the way

Sales

Sales person had sound knowledge about BMW cars and could compare.

Sales

Great enthusiasm, communication and service from Anthony Phelan.

Sales

Callum Holland was very professional dealing with the purchase of my new BMW, he explained everything to do with the purchase, was very helpful.

Sales

Someone that understood the cars and the features and Benefits, and delivered on our expectations.

Sales

Given the restriction imposed by Covid the centre did all that was possible to hand over the car whilst keeping me and the people who worked there safe. The sales manager also spoke with me and all was fine.

Sales

Owing to CoVid 19 I had to wait from March to Two Weeks ago to pick up the car. The sales executive went out of his way to make the transition through the dealership to driving away a pleasure

Sales

I have already stated above how good they were. We absolutely love dealing with Marshall Bournemouth and we live 100 miles away. Clean, courteous and just the best, Cavin Sewell is a diamond to deal with and highly professional a credit to BMW