Friendly service kept me informed throughout and gave me a lift back to my work while MOT was being carried out. Reasonable prices

Knowledgeable helpful staff

Did what was required without fuss.

Easy booking. Easy check in and a phone call when ready.

The staff at this branch are very professional and I have had no bad experiences in the 18 years I have been going to this dealership.

Punctual, friendly , and extremely efficient are words I don't use lightly

As above

Everyone was friendly and helpful.

I was a bit nervous about taking the car for its service during these uncertain times. My fears proved found-less. They'd thought of everything. I felt safe.

The work on my car was completed in good time and the service from the team was excellent.

V good service

was seen on time given a complementary car wash very happy

Friendly, smiley, and helpful

Lovely gentleman there.Think his name was john

Did what you said you would on time

Although a straightforward task on this occasion it was carried out to complete satisfaction.

Everyone was very helpful.

Just good service

Looked after well and everything explained clearly. Impressed by end of warranty check offered as part of the process.

Always great service and peace of mind

I received a full report of the job and items that might need attention in the near future.

Smooth experience with no problems

Very friendly and helpful staff, prompt service, good courtesy car, all A++

As befoe,service has been very good

Excellent friendly and helpful service from Dizzy Scanlon and from John who arranged the appointment.Vehicle returned on time and with all work professionally completed by technician Gary Whitlock

good service

Did what was expected.

Katrina

Courtesy and knowledge.

Perfect comms with me fully explained problems kept me in the loop and just a great team to deal with. This time Kieran looked after me with Guy but throughout the entire team knew and kept me posted of the work and how it was progressing.

Amanda (Dizzy) Scanlon was friendly, efficient and kept me updated on the situation regarding my vehicle leaving me feeling confident that it was in capable hands

The service department is very well set up to protect customers and staff from the Covid-19 threat, as always my car was immaculately clean and handed back to me with a compliment from the service agent on how nice it is.

Kieren and Guy at Marshall are real Gems.. If there is an issue they always help me out .. Well done.. Regards, Mr Baig (7series)

Personnel are very polite & professional .

Arrived early was kept informed, car was serviced quickly and professionally . Good communication skills

They passed the "what it says on the tin" test.

Everything went very smoothly in terms of timescale and plan of works.

Having booked the vehicle into service for replacement of the rear brake pads, I received a follow up call from one of the service team explaining the procedure of dropping the car off. This was reassuring and informative

was told when the car would be ready and was contacted as promised.was quoted a price and told would try to make it cheaper which it was. £60 cheaper.

Your team indicated issues that I was unaware of.

Straightforward job, done promptly.

Got exactly what was promised

the virus makes things difficult; you responded well.

Done quicker than anticipated which is appreciated

Keiron Lamb - consistently excellent service and over and above what was required.

I was looked after and had drinks provided at the centre, everything I needed to go over was gone over thoroughly and I wasn't rushed.

as above

Peter was extremely attentive and nothing was too much trouble

Efficient service and advice was given. Happy to spend time organizing the right deal for me.

Excellent communication. Quick delivery.

Peter my sales person went above the service expected. He delivered the car to my home as I had not driven an automatic for a long time. Not only that but he set up the electronics for me. I would have found that difficult . Great service.

I received a good service

Simply great service and every time I visit the dealership its first class. I could go to a dealership that's a lot nearer to me but Anthony Phelan gives such a great customer experience I travel the extra miles to deal just with him.

I was kept informed throughout the process.

My experience at the BMW centre is as great. A very relaxed and comfortable environment with friendly staff.

Completely satisfied with the service I received from Peter Falconer. Peter was excellent, thank you.

Good information shared

Excellent car - glad I came back to the BMW brand.