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ABOUT CENTRE

Find out more about what we do and our team.

Latest News & Events

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X Event

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WHAT A DIFFERENCE A DAY MAKES.

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The Marshall BMW Approved Used Car Event. 15-28 October.

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BMW 3 Series Saloon 0% APR Offer.

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THE BMW i3 AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i3s AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 COUPÉ AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 ROADSTER AT A LOW 5.9% APR REPRESENTATIVE.*

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THE BMW 3 SERIES SALOON NOW AVAILABLE WITH 0% APR ON IMMEDIATE DELIVERY VEHICLES ONLY.*

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THE MARSHALL BMW 48 HOUR SALES EVENT.

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Find the car you love

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BMW 1 Series 1.9% APR Representative Offer.

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Introducing the new BMW X4

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BMW X3 3.9% APR Representative Offer.

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BMW i3 0% APR Offer

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BMWs Available For Immediate Delivery.

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The BMW 5 Series 0% APR Offer

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The BMW 5 Series 0% APR Offer

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BMW Help: Recalls

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BMW X5 and X6 0% APR Offer.

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Immediate Delivery Event. 13-15 April 2018.

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BMW celebrates 10,000 BMW i3 sales in the UK.

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Easter Opening Hours

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BMW X2 3.9% APR and Deposit Contribution Offer

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BMW X Models with 0% APR Finance.

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The Marshall BMW Sales Event. 2-4 March 2018.

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The New BMW X2

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Good news. We've lowered our brake servicing prices.

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BMW on the Motability Scheme

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Our Latest Exclusive New Car Offers

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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The new BMW 5 Series Touring

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The Marshall BMW i Electric week Continued after dark.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Not all issues were resolved.

Service

The lounge upstairs is great, ideal for while you wait servicing.

Service

I was happy that there was a service-while-you-wait option as we are a one-car household; also happy there was a comfortable space upstairs to work on laptop so my time wasn't wasted.

Service

Parts have been unavailable since first reporting the break in the drive in August

Service

As my MOT was required at the same time as the end of warranty check I was pleased that it was incorporated into the actual service. As my vehicle has a low mileage, I was only asked to pay for the parts required.

Service

Katie is superb and always keeps me aware of what’s going on with my car. And Tim is supremely knowledgeable about the car’s technical functions and abilities. The whole team are superb and my car always looks showroom new when returned.

Service

Staff very helpful, but dissapointed I could only get a small service within the 5 Year/50K warranty cover plan, when I wanted a full service.

Service

Apart from knowing that my vehicle is being looked after by professionals, the reception I receive makes me feel that my custom is valued. On this visit, I was looked-after by Paul Davies who was most informative and welcoming. also your driver Paul

Service

Issue resolved

Service

No complaints.

Service

You listen

Service

They were efficient polite helpful and did a very good job

Service

My recent MOT and service ran like clockwork from start to finish.I had a great welcome and experience throughout the service by the lady who looked after me.

Service

As above left to wait on collection even though the car had been ready for hours.

Service

staff very efficient from reception to service

Service

Had my car service to be told I have illegal tyres, went to have them changed eslewhere to find out there was nothing wrong with them by 5 guys. Really disappointed

Service

Wasn't treated as a valued customer.

Service

Car collected and returned in good order with details of work done

Service

It was the first time I have brought a BMW for servicing and hadn’t been to the service department before, I found the staff to be friendly.

Service

Asked for a price beforehand and didn’t get one

Service

All very good except new tyres not pumped up to the correct pressures (or even all to the same pressure)

Service

Brake fluid replaced and MOT completed.

Service

The tyre pressure monitor fault was not addressed for the second year running. It requires more than a reset which I explained at the time. I emailed the garage to inform them but have had no response. I will follow up by phone...

Service

Service &Mot 13-8-18,passed,1850 miles to Isle of Skye,car perfect

Service

Did everything I asked them to

Service

As stated above the staff have been very helpful when my car has had problems which should not really have happened in view of age and mileage. Staff are always pleasant even when one can see that they are extremely busy.

Service

The loan car and service was second to none.

Service

Courteous,prompt and efficient

Service

Warranty check and mot.

Service

Could not find fault with any aspect of the service

Service

To be honest it’s not so much Marshall’s but the old Woods bmw team that are still around nothing to do with Marshall’s per se

Service

I chose the drop off and pick service which was excellent. The customer service adviser was very helpful and proactive, could not have done more. The car was returned clean. I was contacted as soon as car was ready and pick was arranged immediately.

Service

Every issues even warranty repairs has always been taken care of swiftly and professionally

Service

Car wasnt cleaned when went to collect. Later found out that call to service desk were on a premium number charged by mobile operator.

Service

Did what they said they would in a timely manner

Service

All the work was done within the agreed time and the car was cleaned.

Service

Senior Tec identified problem from my description and fixed the problem

Service

it was great, the service advisor (Matthew) dealt with my case was extremely professional and rendered fantastic service. I would have been completely satisfied, if the cleaning of the car would have been better. Perhaps an area of improvement.

Service

One minor thing - after the service car was washed and cleaned for free. But boot not done. Easy and quick to do as well.

Service

Easy experience

Service

Couldn't ask for anything more.

Service

Nothing to say really other than a good experience

Service

Once arranged the experience was excellent - a short list of small issues due to wear & tear was rectified in addition to the pre-booked service without hesitation.

Service

I was satisfied with the work done on my car but not sure that the issue has been rectified.

Service

Everything completed as required without fuss

Service

had to wait a while to get the invoice sorted as short of staff at the time I believe

Service

Helpful and attentive staff

Service

Took too long to get an appoimtment

Service

Takes a long time to get a loan car , but I have to have one for my job

Service

No issues encountered.

Service

had to physically visit to give the same information given on the phone

Service

Good, as ever

Service

Always helpful and efficient

Service

inexperienced staff with too many customers for them to handle properly

Service

Work was done ok but took longer to do than quoted with no extra work required to account for this. It took 2 phone calls one online form and an email before anyone got back to me to book the work in the first place

Service

Car was serviced I the time specified and I was contacted to let me know. Also a much needed clean wash done

Service

Staff courteous and polite. Any questions answered with clear explanations as to what or why any work was required. The car was ready early too!

Service

Service adviser - Katie - very helpful, friendly and efficient

Service

Marshall always give great customer service

Service

Very pleased with service and the way I was looked after - able to work while waiting.

Service

As above

Service

Early problems when I was told a car had been ordered when in fact it was a lie subsequently the new sales staff at BMW Bournemouth pulled out the stops and progressed a new car for me very speedily and the later staff kept me fully informed

Sales

Vehicle delivered and presented to me on time. Stephan explained all controls on the new car and was very knowledgeable about the new technology.

Sales

Verity was lovely, answered all questions, got everything sorted in a couple hours and found everything I wanted in a new car.

Sales

Excellent service from all involved in the experience