the virus makes things difficult; you responded well.

Done quicker than anticipated which is appreciated

Keiron Lamb - consistently excellent service and over and above what was required.

Very good, efficient and friendly service, especially in the circumstances of the Coronavirus pandemic.

Lovely people, very polite and efficient

Courteous and friendly staff despite the covid restrictions required.

All good

Everything went so smoothly.

All work done well and great service

Fast, efficient and high level customer service

The main service Attendant did everything I ask for in a very profession & courteous manner.

MOT carried out resulting in a failure due to needing new tyres but booking a retest was easy. I waited on site for the retest to be carried out which only took around 15 mins.

Excellent service

Always well looked after

Excellent care and attention to detail

I'm just satisfied, that's it!

Prompt service . Staff exemplary.

Both Service and MOT was handled very well

Everything done as required.

All staff very polite and helpful

Everything was done in a timely and efficient fashion, including the extra measures because of the pandemic.

Once contact was finally established, the service provided was very good. Appointment times work well and social distancing effective at all times.

Efficient and easy

Service was performed at the arranged time. Courteous reception advisor service. Work completed on time.

I have always been very happy with business between us

Easy to arrange the time and everything done to cost and time

Efficient, good communication, friendly staff.

All completed within time & as promised

Allowing for the general interruption to life of recent times, Marshall's have obviously tried to get their show on the road and the staff appear resilient.

Missing star down to time span. Chose to wait for the MOT, not my wisest decision. Everything else perfect.

They did exactly what I expected, as usual

It was really well organised to ensure staff & customers could stay safe! Thank you to all the staff for going in and working when it is a stressful time to be in work. Also thank you to Guy for working throughout and calling customers back!

Despite the interruption of the Covid 19 virus I was kept informed along the way

Sales person had sound knowledge about BMW cars and could compare.

Great enthusiasm, communication and service from Anthony Phelan.

Callum Holland was very professional dealing with the purchase of my new BMW, he explained everything to do with the purchase, was very helpful.

Someone that understood the cars and the features and Benefits, and delivered on our expectations.

Given the restriction imposed by Covid the centre did all that was possible to hand over the car whilst keeping me and the people who worked there safe. The sales manager also spoke with me and all was fine.

Owing to CoVid 19 I had to wait from March to Two Weeks ago to pick up the car. The sales executive went out of his way to make the transition through the dealership to driving away a pleasure

I have already stated above how good they were. We absolutely love dealing with Marshall Bournemouth and we live 100 miles away. Clean, courteous and just the best, Cavin Sewell is a diamond to deal with and highly professional a credit to BMW