Meet the team

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Martin White

Head of Business

Adam Khodabacus

General Sales Manager

Adam Maher

New Car Sales Manager

Luke Edwards

Business Manager

Peter Falconer

Business Manager

Paul Best

Sales Executive & Motability Specialist

James Armstrong

Sales Executive

Jake Timpson

Sales Executive

Matthew Ryder

Sales Executive

Nick Roddis

Local Business Development Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Actual cost was less than forecast.

Service

The service was completed and the vehicle drove well.

Service

Very good service, car booked in, but dropped off a day early owing to changing circumstances and was serviced that day...one day early. Excellent

Service

Great customer service ,

Service

The work done on the car is always done at a very high standard

Service

Very satisfying service given, very helpful with even small queries or concern. Love the video of my car whilst in service to give and update of status in vehicle

Service

No complaints

Service

The service was completed in a professional way, with video to record and share. All paperwork provided.

Service

As above, the key thing for me was the service being done in the morning so I could collect my son. Your staff listened and facilitated this happening which for me was essential

Service

Second to none.

Service

Always helpful and happy to help.

Service

The best customer experience in a long time. Thank you!

Service

So overall very happy with the service on the day, will be going back, was made to feel valued as a customer ??

Service

On the day they were very helpful and kept me informed

Service

Always get good service

Service

Video explaining the service plus very clean car on completion.

Service

Mr Saurav Thapa listen to my fault report and passed the information over to the workshop who diagnosed the fault quickly. I was kept informed at all stages.

Service

Thorough execution of work schedule. Confidence that any replacement parts, tyres etc. will be BMW approved. Excellent attention to safety checks.

Service

Good service

Service

Service advisor (Dizzy) very helpful went above and beyond to fit me in at short notice.

Service

The service contact was excellent on how he handled the servicing of my wife's car.

Service

Staff was very helpful

Service

Organised, efficient, informative with very good end to end customer service

Service

When I collected my car it was ready and clean and all work had been completed. Kate who looked after me throughout was so helpful and very caring.

Service

Friendly and helpful with excellent service, and being kept up to date by John Service Adviser.

Service

Had a timed service , started on time, completed on time at the price quoted. All went really well and very easy process in all.

Service

Booking was easy (MOT booked by phone in this case), dropping the car off/booking in was straightforward, the MOT was done and I was contacted to let me know the car was ready. All worked very well.

Service

Very good as always

Service

Katie on the service department was courteous and professional at all times.

Service

Through explanation of what was done and what would need doing in the near future

Service

Dan in the service department was very professional and did a good job navigating the BMW systems.

Service

My service contact went out of his way to sort out the problem. It was done quickly with no fuss or argument.

Service

Excellent service and friendly staff. Reliability in carrying out their tasks.

Service

Very fair service

Service

Car completed prompt after delivery to workshop staff always keeping me informed

Service

The service was carried. Out perfect and all jobs done in time for me to collect it.

Service

Excellent personal support from John in Service Dept. Kept me informed. Work done on time.

Service

Service arrangement was simple via the app. Contact was handled politely and professionally. Staff encountered were friendly and willing to discuss issues raised. Regular progress updates were provided. Good all round experience.

Service

Again polite and smiley faces

Service

Efficient and friendly service managers and good standard of servicing

Service

Car valeted at no cost

Service

Friendly, Helpful and efficient

Service

They were very helpful

Service

Good communication between us and did what he said he would do

Service

Dealt with efficiently

Service

Keeped informed

Service

The service representative I worked with was very helpful and ensured that all aspects of the work and checks carried out were completed to a high standard.

Service

I was treated with courtesy throughout and was kept well informed what was happening with my vehicle. Katie was especially helpful.

Service

All very straightforward

Service

Attentive service

Service

Booking was easy, staff knowledgeable and friendly. Recall work completed efficiently and included a car clean and vacuum.

Service

They dealt with the problem quickly and efficiently and gave me good feedback afterwards.

Service

Just excellent staff and service

Service

Just bought our BMW two days earlier from Borehamwood BMW and it had some issues and Marshals were there ready to help

Service

I got a good deal for my old car and a good deal for the purchase of my brand new vehicle and the delivery was okay as well.

Sales

Helpful knowledgeable staff, not pushy, good advice. Josh in particular.

Sales

OFFERED ME A DEAL I COULD NOT REFUSE.

Sales

Excellent service was provided by the Salesroom staff Mr Jake Timpson. He demonstrated to me a knowledge of the model I ended up purchasing. Which assisted me in finally making my decision to buy BMW. Which was incidentally was my first BMW car.

Sales

Best possible in difficult times

Sales

Although the people handling my purchase changed several times during the process, the actual handover was good

Sales

All went well with the process despite the COVID experience..!

Sales

From the first contact by telephone, we were still in lockdown, but I wanted a real test drive, to taking delivery of my new BMW, it was faultless. I would like to make a special mention of Paul Best, he made me feel like I was his only customer.

Sales

Again the staff were fantastic and made me feel welcome and looked after.

Sales

The x3 is a good car