Meet the team

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Martin White

Head of Business

Adam Khodabacus

General Sales Manager

Adam Maher

New Car Sales Manager

Rob Butler

Used Car Sales Manager

Martin Upshall

Business Manager

Luke Edwards

Business Manager

Cassius Newton

Sales Executive & Motability Specialist

Andres Lopez Londono

Sales Executive & Motability Specialist

Paul Best

Sales Executive & Motability Specialist

Peter Falconer

Sales Executive & Motability Specialist

Alex Sanders

Sales Executive

Anthony Phelan

Sales Executive

Callum Holland

Sales Executive

Danny Chapman

Sales Executive

James Armstrong

Sales Executive

Mark Francis

Local Business Development Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

excellent service from marshall bournemouth

Service

Good overall service.

Service

Marshall's service team are second to none , even dealing with me! They are always there with friendly help and advice which for me who knows nothing about cars except how to drive them is totally reassuring!

Service

Good quality service with attention to detail and a detailed report on the condition of your vehicle.

Service

Even during these hard times of covid I waited for my car in a properly sanitised environment.

Service

The process is very straight forward particularly during the Covid crisis. In fact I would say it is more streamlined and orderly than previously. Lessons to be learned from a pandemic perhaps, and of course parking on arrival is much easier.

Service

Perfect experience

Service

Excellent service

Service

My car was washed & vacuumed perfectly

Service

Service was completed in a timely manner, good COVID measures in place too.

Service

Great and swift

Service

Again. Excellent service.

Service

Prompt service car ready when said and cleaned nicely in and out

Service

Replacement charging cable changed quickly & courtiously

Service

MOT completed within my required timescales.

Service

I consider that what I received was a faultless and professional service.

Service

Your representative Saurav Thapa was very helpful, fully explaining the procedure

Service

Competive quote honered at the price agreed when booking.

Service

Despite COVID-19 the service centre dealt with customers quickly and efficiently.

Service

The service advisor was very thorough and double checked on 1-2 points with the car mechanic working on my vehicle, to ensure I had complete answers and resolution on the items I had raised for attention.The service and communication were excellent.

Service

Friendly staff

Service

Really efficient, welcoming and helpful. A great service that gave me genuine reassurance that my car is fit for another 12 months - and whilst expensive, I value the 'peace of mind' and the genuine expertise of the BMW-Marshall (Bournemouth) Centre.

Service

Marshalls worked hard to resolve an unusual gearbox problem

Service

Excellent service from my customer adviser

Service

Service completed on time

Service

good service and cleared a 'fault' that was showing

Service

Well looked after by Kate and pleased with the car.

Service

John was very good

Service

Friendly and honest staff. Was really pleased with the whole experience.

Service

No issues found with sales and servicing

Service

very detailed and thorough check

Service

nothing to complain about

Service

with the covid lock down in place there have been some difficulties in the organisation but the staff at Marshalls have come up trumps keeping me in the loop at all times

Sales

As above !

Sales

The showroom & protocols to deal with COVID situation were very good & despite various constraints the sales experience was very good.

Sales

Completely satisfied - James Armstrong in the dealership couldn't have been more helpful and accommodating. All information and advice was clear and he articulated everything really well, overall great service.

Sales

As stated above the care and service given was fantastic.

Sales

Friendly professional service

Sales

As above everything that was promised was done

Sales

From firstly going into the dealership and choosing my vehicle,and then subsequently placing my order,I felt treated with courtesy and respect throughout.

Sales

Good support, comprehensive explanation of the car, cars well displayed,

Sales

I gave this answer because 1..nothing was to much trouble for my local dealer 2..I was kept up to date about everything from order to delivery 3..the whole process was exactly how I expected it should be

Sales

Centre was friendly and looked after us.

Sales

I had step by step emails continuously letting me no my cars exact movements so I new exactly where we were at the whole time and everything went exactly to the time frame given.

Sales

Alex Sanders from Marshall BMW Bournemouth is a credit to both BMW & Marshall, his product knowledge and attention to detail are fantastic.

Sales

Peter was very helpful and we felt he was straight with us.

Sales

Antony and the finance team were very professional and helpful With the new car Finance and pex Spent over 2 hours with a the handover

Sales

I thought the Sales person Peter Faulconer was first rate

Sales

Peter Faulkner he was my sales representative he was absolutely perfect and very efficient kept me updated regularly with emails. In this Covid Situation of 2020 he made me feel very safe he was very thorough with the PPE.

Sales

Considering the Covid problems I think they did a fantastic job.

Sales

Helpful sales.

Sales

Overall very satisfied bearing in mind buying in times of COVID - always felt showroom provided a safe environment

Sales

Andres was very helpful and pleasant to deal with.

Sales

Andres was excellent

Sales

Peter was very helpful