Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Martin White

Head of Business

Adam Khodabacus

General Sales Manager

Adam Maher

New Car Sales Manager

Martin Upshall

Business Manager

Luke Edwards

Business Manager

Paul Best

Sales Executive & Motability Specialist

Peter Falconer

Sales Executive & Motability Specialist

Alex Sanders

Sales Executive

Anthony Phelan

Sales Executive

James Armstrong

Sales Executive

Jake Timpson

Sales Executive

Haydn Garwood

Sales Executive

Matthew Ryder

Sales Executive

Nick Roddis

Local Business Development Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Timely and polite service

Service

It was well organised and efficient.

Service

Job completed on time and I particularly like the valeting of the car which was very well done.

Service

Car was serviced and cleaned in expected time frame.

Service

As above

Service

A well run operation

Service

Explained what work was carried out.

Service

As above

Service

Anthony was a good rep, listen to my requests and assisted with my final decision.

Service

As above

Service

Extremely happy with service I received and the help I was given by John Beaver to get my vehicle booked in very quickly due to the problem that the vehicle had. Thank you John.

Service

Online video inspection very useful. Speedy service. Post inspection clean.

Service

work completely quickly and professionally, all social distancing rules followed, car was cleaned after work completed

Service

Professional staff who kept me updated for the time my vehicle was with you, the member of your staff that dealt with me was extremely polite and helpful. He was a real credit to your company the sort of member of staff you should be proud of.

Service

On time

Service

Good value for money with Service and MOT. The car was cleaned to a lovely standard as well. I liked the video that I was sent by emsil dhowing the safety checks

Service

No problems.

Service

As above

Service

Because the service department were very understanding and sorted my problem out with regards to the charge for the brake fluid service

Service

Proactive scheduling.

Service

As above

Service

Very good service and friendly staff

Service

Booking the service was easy and straightforward. Comfortable place to wait and service completed punctually.

Service

After confusion with the service and parts being unavailable once the manger was informed of the situation he made sure I received the high standard of service I would expect from BMW

Service

Excellent and service was second to none. Would always bring my car here for work.

Service

Great service as ever

Service

Everything was done. It took less time than I was advised. I was able to work in their upstairs custome suite while my car was being attended to.

Service

Felt very safe when visiting the service centre

Service

Everything was fine and explained completely. Easy handover and happy with COVID methods.

Service

I liked the video i was sent during service, Price as expected. Done quickly

Service

Easy booking process, car MOT completed within timeframe specified.

Service

Katie took ownership

Service

friendly and efficient service

Service

Great customer service and complimentary hoover and wash which was wonderful.

Service

Superb attention from Katie Brooks-Hewitt the Senior Service Advisor and my car, which I am very particular about, was treated very well whilst it was there for firstly a new battery and secondly for a gear box leak.

Service

Not only was the vehicle washed and hovered out, whilst waiting for the vehicle I recieved an e mail with the safety check video, great use of technology, clear concise and very informative

Service

Everything done as described.

Service

The lady I dealt with was very professional and friendly

Service

Allowed to wait in covid safe environment

Service

Very helpful attitude

Service

Great service

Service

Same as above

Service

Jacob was very helpful and informative

Service

As above

Service

As above

Service

Excellent communication throughout

Service

Found the problem quickly, car now runs smoothly

Service

Jacob was very attentive & couldn't do enough to ensure service was satisfactory

Service

Friendly, efficient service and excellent Covid related processes at the repair centre. The work was completed in a very short period of time and the car was cleaned to a high standard inside and out.

Service

The service provided was by experienced staff and very high level of precautions were taken during the current Covid 19 period.

Service

Great service, well organised.

Service

Very helpful advice and always receive updates on the car when in for service ect.

Service

Super response, and car dealt with quickly and efficiently

Service

I was kept informed of everything and ask multiple times if there was something else they could do to help making sure of my satisfaction

Service

As i think i said it all first time,i can ad no more

Service

All went smoothly.

Service

Friendly and professional. They were able to diagnose and intermittent problem with rear indicators and book the vehicle in for rectification in 10 days.

Service

As for Q1

Service

As above - I was there for an air bag recall.

Service

Everything seemed thorough and in order.

Service

They were helpful, efficient and very friendly.

Service

Professional and Responsible to Needs and Wants. Used this Dealership for the first time very impressed with the service.

Sales

Considering the Covid restrictions in place, the BMW centre had adapted admirably to ensure that the experience was as seamless as usual.

Sales

Our new car was delivered on time, and handed over perfectly, Evan in these difficult times.

Sales

Straightforward process, paperwork all ready for signature, plenty of time allocated for discussion and feedback. Great service.

Sales

Very easy and covid safe. Great communication.

Sales

Efficient, fuss free handover and good communication from sales rep

Sales

There was obviously delays due to going back in to lockdown after I ordered the car, but i was kept fully updated throughout and the car was delivered at the time I was told it would be.

Sales

It was straight forwards.

Sales

Smooth hand-over

Sales

Kept informed and always friendly and polite

Sales

Anthony was patient and met my requirements in a timely manner providing me with competitive quotes yet did not hassle me, unlike other dealers.

Sales

Given restricions placed on the process by Covid the process was very well handled. I was able to take the car on an extended test drive and Peter Falconer the Sales Exec.was very helpful in providing clear and concise answers to all of my questions.

Sales

Very professional, followed Covid guidelines perfectly and I felt very safe

Sales

Very good especially in these difficult times, although sad Peter at Bournemouth BMW Marshall couldn't complete due to covid, but did have a courtesy call after.

Sales

Excellent service

Sales

excellent salesman ,best yet and its my 5th bmw

Sales

I couldn't fault anything about my experience with the bmw dealer they were amazing always there to help kept me updated

Sales

I knew what I wanted and the dealer enabled it with extreme politeness and efficiency

Sales

From my first contact with Andres Lopez Londono everything was done to assist my requirements and help me with purchasing the right vehicle that meet my needs while all the time I was made to feel I was in control and not under pressure