OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
261 ratings and 119 comments received in the last 90 days.
04 September 2024
Very easy to do business
03 September 2024
Very satisfied
03 September 2024
Marek was helpful, answered all our questions and all processes related to the purchase were explained clearly. We felt he managed to obtain a good deal on our behalf.
03 September 2024
Understood our wants and needs, provided what we required and helped resolve any questions and issues during the process
20 August 2024
From the very beginning of my enquiry, to the handover of my new vehicle, the whole process has been fantastic. My sales executive Tom Perry, delivered an outstanding level of customer service, making the process a breeze.
11 August 2024
It was superb
08 August 2024
Excellent Service and Support
05 August 2024
Very friendly and tentative to our needs, we have never brought a BMW previously as normally buy from Land Rover or Audi and Mark Cousins was extremely helpful and communicated very well, keeping us updated.
04 August 2024
Everyone at the centra from the receptionist to the sales advisor and manager were helpful and great to deal with
07 September 2024
The service is second to non. I was looked after by the Marshal Bournemouth they were amazing in helping me. Very much appreciate and well done.
03 September 2024
Requested a call back but no one ever phoned
01 September 2024
The work was done as planned and my rear brakes were replaced at the same visit to avoid a return
29 August 2024
Very professional,
27 August 2024
The EGR replacement work was carried out.
26 August 2024
All very straightforward. This was my first visit to Marshall and it was completely in line with excellent Motorrad service (I have owned BMW motorbikes for many years) which I am used to.
25 August 2024
Helpful and efficient
24 August 2024
Very fast
22 August 2024
Work carried out as specified
21 August 2024
This occasion everything was done as requested
05 September 2024
Good level of contact