OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
171 ratings and 97 comments received in the last 90 days.
08 September 2025
The handover and purchase of the car was made incredibly straightforward by such an experienced team. We felt relaxed and assured throughout the whole process.
07 September 2025
Excellent service
06 September 2025
Very helpful
05 September 2025
Very friendly and pleasant staff , in the sale showroom
04 September 2025
Max was the perfect salesman. Polite friendly and courteous.
03 September 2025
I was constantly kept informed of the the arrival date of my new car and everything was always clearly explained to me.
22 August 2025
Everything went as planned
17 August 2025
Everything went smoothly.
04 August 2025
Very happy with my experience
10 September 2025
Competent garage
09 September 2025
Very good experience.
09 September 2025
Friendly staff. Ongoing updates on work booked in plus advisory on what needed attention straight away or future. Loved idea of video showing my car and engineer explaining what was required
08 September 2025
They couldn't have done any better
07 September 2025
Reiss very friendly and Helpful and video walk of car was great
07 September 2025
Kimberley was a very helpful & courteous service advisor from booking in to collection.
02 September 2025
Just an MOT but delivered without on time and as expected without any dramas
02 September 2025
Excellent service provided
01 September 2025
My service experience of itself completely satisfied me. However, the delay in getting my recalls attended to because they could not get the parts remains something in need of attention
26 August 2025
Driver seat recognition difficult but will be sorted
10 September 2025
The whole process was very professional. Travis (Sales Executive) was very friendly and courteous from the moment we walked into the showroom. He immediately organised a test drive and explained all the features and benefits of the new X3 in detail